Contact The Country Vault
Have questions about your order or products? We are here to help. Reach out to us and we will get back to you as soon as possible.
shensley1443@gmail.com
Location
Iowa, USA
Frequently Asked Questions
How long do shipping times usually take?
Standard shipping typically takes 5–7 business days, while custom orders may take up to 2 weeks to prepare and ship.
Is local pickup available for orders?
Yes! Customers in the local area can select 'Local Pickup' at checkout to bypass shipping fees and collect items directly.
What is your returns and exchange policy?
We accept returns on non-customized goods within 30 days. Custom orders are final sale due to their unique nature.
How do I place a custom boutique order?
Reach out via our contact form above with your ideas, and we'll work with you to create something truly special.
How can I contact customer support?
You can use the form above or email me personally at shensley1443@gmail.com for assistance with orders or questions.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay to provide a secure and convenient checkout experience.